Shipping Policy
Oaks Nordic Shipping Policy
At Oaks Nordic, we strive to provide our French customers with an exceptional shopping experience, in part through a clear and transparent shipping policy. Shipping is free for all orders within France.
Delivery Areas
This shipping policy applies to orders shipped within France.
Shipping Times
Here are the estimated delivery times for all packages:
- Order deadline: 5:00 p.m. (GMT+2). Orders placed after this time will be processed the next business day, which may add an extra day to the estimated delivery time.
• Order processing time: 1 to 2 business days (Monday through Friday). Once your order has been processed, it will be shipped by one of our trusted carriers.
• Delivery time: 6 to 8 business days (Monday through Friday).
• Estimated delivery time: 7 to 10 business days.
Carriers
We work with the following reliable carriers for deliveries within France:
•Colissimo / La Poste
•Chronopost
•DPD France
Shipping Costs
Free Shipping: All orders shipped to France qualify for free shipping, with no minimum order amount. Shipping Issues.
If you encounter any issues with your delivery, such as delays or lost packages, please contact our customer service team immediately. We are here to help and ensure that your order arrives safely and on time.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can track your package on our dedicated page: Track Your Order
Any questions?
Visit our FAQ page or contact our customer service team.
Contact Information
Store name: Oaks Nordic
Address: Keurenplein 4, Unit C2596, 1069CD, Amsterdam, Netherlands
Email: Contact@oaksnordic.com
Phone: +31629834712
Customer Service Hours: Monday through Friday: 9:00 AM – 5:00 PM (GMT+2)
We will respond to your email within 24 hours.